FAQ

1. What is Dermafills?
Dermafills is your trusted store for high-quality dermal fillers, boosters, and skincare essentials. We cater to both professionals and individuals seeking aesthetic products.

2. Are your products genuine and safe?
Yes, we only source and sell 100% genuine, clinically approved products from trusted brands.

3. Do you offer cash on delivery (COD)?
No, currently we do not offer COD. All orders must be prepaid via secure online payment.

4. How long does delivery take?
Orders are usually shipped within 1–2 working days. Delivery typically takes 3–5 business days depending on your location.

5. Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking link via SMS or email.

6. Do you ship all over India?
Yes, we ship pan-India to most pincodes through our courier partners.

7. Can I return or exchange products?
Due to the nature of the products (medical/cosmetic use), we do not accept returns unless the product is damaged or incorrect. Please contact us immediately in such cases.

8. How can I contact support?
You can email us at support@dermafills.in or message us on WhatsApp.